Welcome to the Qse TOMS - Tourism Organization's Management System, an all-in-one, comprehensive solution designed to streamline the management of your travel agency. Whether you are handling bookings, managing tours, interacting with customers, or promoting your services, our system simplifies your operations, helping you increase efficiency and enhance customer satisfaction.
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Dashboard Overview
The admin dashboard provides a real-time snapshot of your agency's performance, including key metrics such as bookings, revenue, and tour statistics. You can easily track confirmed, canceled, refunded, and completed tours, as well as access daily, monthly, and annual performance data.
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Tour Management
Managing tours has never been easier. From adding new tours with detailed descriptions in multiple languages (Turkish, English, Macedonian) to editing and updating existing ones, the ERP system ensures that your offerings are always up to date. You can also define tour categories, groups, and set availability and pricing for specific expeditions.
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Comprehensive Definitions Setup
Before creating tours, set essential definitions for currencies, continents, countries, cities, and amenities. Define and categorize each tour for better user experience and seamless promotion. All definitions are supported in three languages, ensuring that the system is accessible to a global audience.
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User Management
Efficiently manage user accounts, roles, and permissions. This allows you to assign specific access levels for different team members, ensuring smooth operations and security within the admin panel. Additionally, you can add new users and customize their roles based on your agency's needs.
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Review & Ratings
Keep track of customer feedback by monitoring reviews and ratings. Respond to reviews directly from the admin panel to foster better customer relationships and improve service quality. Your ratings directly influence the trust and reputation of your tours.
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RSS & Newsletter Integration
Communicate effectively with your customers through email campaigns and automated newsletters. The system enables easy integration of RSS feeds and automatic subscription management, allowing you to stay connected with your clients and keep them informed about new offers, tours, and promotions.
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Coupons & Promotions
The system allows you to create and manage promotional coupons, helping you drive bookings and customer loyalty. Assign specific coupons to tours, track coupon usage, and offer discounts to encourage repeat customers.
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Website & Page Settings
Customize your agency's online presence with flexible website settings. Easily update static pages, upload logos and images, and modify the homepage and information settings. These tools allow you to keep your site content fresh and aligned with your marketing strategies.
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Easy Administration
The administration module is designed for ease of use, allowing you to update and maintain your website’s settings, including meta descriptions, keywords, and social media links. Additionally, manage background images and other multimedia to ensure your site stays visually appealing and optimized for search engines.
